Reminder flows in Visma Business AutoCollect - what do the different options mean?

This article explains what the different reminder flows in the AutoCollect settings in Visma Business mean.

What is a reminder flow?

A reminder flow refers to the process the invoice will follow when it arrives at Amili for collection. You choose what you want the first action Amili takes towards the end customer to be. The standard case flow is that we send a debt collection notice as the first action. This is also legally required before a debt collection case is initiated. However, you can choose, for example, to send a reminder to the end customer before the debt collection notice.

You find the option for reminder flow as follows:

1. Go to AutoCollect in Visma Business
2. Click on the tab Collection Agreement
3. Click on the tab Basic Information
4. Double-click in the field for Reminder Flow

Reminder flows you can choose

In the dropdown menu you have several options. Some of these are inactive and will be removed from the overview over time. Below you will find the flows you can choose from and what they mean.
 

See also: How to set reminder exemption in Visma Business - How to send invoices to AutoCollect from Visma Business