How to change the status of an invoice sent to AutoCollect in Visma Business

This article explains how to pause, resume, terminate, or send a message regarding an invoice sent to AutoCollect from Visma Business.

How to proceed

1. Go to AutoCollect.
2. Click on the tab Invoices under processing in AutoCollect
3. Select the invoice line you want to change the status of
4. Right-click on the invoice line, choose Processing and Change collection status
5. Select the desired status:

• Pause – pauses the collection process (interest calculation continues daily).
• Continue – resumes an invoice that has been paused.
• Terminate – ends the collection of the invoice with Amili.
• Message – allows you to write a free-text message which will be processed by a case handler at Amili. Messages sent from here will not be visible in the Amili portal.

💡 Note: If the invoice is registered for debt collection, it is only possible to terminate or send a message.

Be aware that terminating a debt collection case may result in an invoice for incurred collection costs according to your agreement with Visma Amili.

See also: How to send an invoice to AutoCollect from Visma Business - How to write off an invoice that is with AutoCollect in Visma Business