Reminder Flows in Business NXT AutoCollect - What do the different options mean?

This article explains what the different reminder flows in the AutoCollect settings in Business NXT mean.

What is a reminder flow?

A reminder flow refers to the process the invoice will follow when it reaches Amili for collection. You choose what you want the first action Amili takes towards the end customer to be. The standard case flow is that we send a debt collection notice as the first action. This is also required by law before a debt collection case is initiated. However, you can choose, for example, to send a reminder to the end customer before the debt collection notice.
 

You can find the option for reminder flow as follows:

1. Go to AutoCollect settings
2. Click on the tab Basic Information
3. Double-click the field for Reminder Flow

Reminder flows you can choose

In the dropdown menu, you have several options. Some of these are inactive and cannot be selected, and will be removed from the list over time. Below you will find the flows you can choose from and what they mean.
 

See also: How to Change the Status of an Invoice Sent to AutoCollect in Business NXT