How AutoCollect is notified about direct payments and credits in Tripletex

This article explains how direct payments and credits on invoices sent to AutoCollect are handled in Tripletex.

The synchronization between AutoCollect and Tripletex runs daily around 23:00. This means that entries you make will not be reflected in Amili until the following day.

Direct Payments

If the end customer pays an invoice sent to AutoCollect directly to you, the payment must be matched against the relevant invoice in Tripletex. When you do this, the message is automatically sent to Amili and the claim is updated according to the payment. It is not sufficient for the payment to remain open in the accounts receivable ledger.

Credits

If you credit an invoice that has been sent to AutoCollect, this is reported automatically and the claim will be closed in Amili. It is important that the credit is linked to the invoice.

💡 Tip: Remember to match payments and credit notes against the correct invoice in Tripletex as soon as possible, so that Amili receives updated information about the case.

See also: This Happens When You Receive a Settlement from Amili into Tripletex · How to Write Off an Invoice Held by AutoCollect in Tripletex