This article explains how to proceed to change the status of an invoice that is with Amili for collection.
Where do I make changes to the invoice?
When an invoice is sent to AutoCollect via Tripletex, it will appear in the Amili portal the day after submission. It is in the Amili portal that you can make changes to the status, view history, communicate with case handlers, and more.
To see how to log in to the Amili portal, you can refer to this article: How to log in to the Amili portal
How to change the status of a case in the Amili portal
To see how to change the status of the invoice in the Amili portal, you can follow this user guide How to change a case in the Amili portal.
💡 Note: You should not register payments manually in the Amili portal when using AutoCollect in Tripletex. Information about payments and credits will be sent to Amili directly from your accounting system.
Also see: How to send an invoice to AutoCollect from Tripletex - How AutoCollect receives notifications about direct payments and credits in Tripletex
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