How to change the status of an invoice sent to AutoCollect in PowerOffice GO

This article explains how to proceed to change the status of an invoice that is with Amili for collection.
 

Where do I make changes to the invoice?

When an invoice is sent to AutoCollect via PowerOffice, it will appear in the Amili portal the day after submission. It is in the Amili portal that you can change the status, view history, communicate with case handlers, and more.

To see how to log in to the Amili portal, you can refer to this article: How to log in to the Amili portal

How to change the case status in the Amili portal

To see how to change the status of the invoice in the Amili portal, you can follow this user guide How to change a case in the Amili portal.

💡 Note: You should not register payments manually in the Amili portal when using AutoCollect in PowerOffice. Information about payments and credits will be sent to Amili directly from your accounting system.

Also see: How to write off an invoice that is with AutoCollect in PowerOffice GO - How AutoCollect is notified of direct payments and credits in PowerOffice GO